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Mixed Hardwood Barbecue Charcoal
Mixed Hardwood Barbecue Charcoal
- Regular price
- £12.00 GBP
- Unit price
- per
Tax included.
In stock
Discover the exceptional quality of Kent Charcoal, the top choice for the finest local charcoal in Kent, used in some of the region's restaurants and found in many of the local farm-shops.
Now, you can enjoy their premium mixed hardwood barbecue charcoal delivered straight to your doorstep!
Their retort works around the clock, 24/7, crafting each batch with meticulous care. It takes a full three days for the process—from loading the wood and reaching the perfect temperature, to letting the retort work its magic and cool down.
Avoid using commercially produced charcoals that are treated with chemicals to make them easier to light. Self-igniting briquettes, for example, often contain accelerants like paraffin or petroleum-based products. While these additives can speed up ignition, they also tend to produce more smoke and can leave behind unpleasant flavours on your food. Instead, enjoy the purity and quality of Kent Charcoal — made with care, free from additives, and easy to light using our natural firelighters.
3KG of premium charcoal in each bag.
Delivery
Delivery
We now deliver from two depots — our original Sevenoaks yard and our new Hertford depot.
Delivery is free on orders over £30 within 15 miles of either depot (see specific delivery page for map & postcodes).
Lead times:
• Sevenoaks: typically delivered within 4 working days
• Hertford: delivered within 7 working days
You’ll receive a 1-hour delivery window by email (usually the day before), along with live tracking on the day. Please ensure your email address is correct and check your junk folder if you don’t see an update.
Delivery method:
• Sevenoaks deliveries are made using a tail-lift and bulk bags can only be moved on very flat, solid surfaces
• Hertford deliveries are made using our crane vehicle, offering a little more flexibility in placement
We’re unable to accept requests for specific days or times, as deliveries are grouped for efficiency. Collection is not available.
Please check relevant Delivery page for full details before ordering.
Returns & Refunds
Returns & Refunds
At Sevenoaks Firewood, we genuinely care about our customers and are committed to ensuring the highest standards in both product quality and customer service. We want you to have a pleasant shopping experience with us. However, there may be rare instances where something goes wrong with the packing or delivery process. Please be assured that in those uncommon situations, we will do everything we can to make it right.
Returns Policy
If you have any concerns or issues with your logs, please reach out to our team and let us know the nature of your concern. You can email us with details of the problem, and we will arrange for the product to be returned. This allows us to trace the batch it came from and thoroughly investigate any quality control issues.
Returning Items
Due to the size and weight of our products, if a product we supplied is defective, damaged, or incorrectly delivered, we will arrange for its collection at no cost to you. This may involve replacing, refunding, or exchanging the item.
If you wish to return a product that was correctly supplied but did not meet your expectations, please be aware that, we will need to arrange for its collection, and we kindly ask that you cover the cost of the return.
Refund Payments
Once we have collected a returned product, we will process any appropriate refunds using the same payment method you used when placing your order.