Kiln Dried Kindling

We now deliver from two sites — our original Sevenoaks depot and our new Hertford depot.

Delivery is free on orders over £30 within 15 miles of either depot (see delivery pages for specific map & postcodes).

Lead times:

• Sevenoaks: delivered within 6 working days

• Hertford: delivered within 6 working days 

You’ll receive a 1-hour delivery window by email (usually the day before), along with live tracking on the day. Please ensure your email address is correct and check your junk folder if you don’t see an update.

Delivery method:

• Sevenoaks deliveries are made using a tail-lift with bulk bag movement limited once on the ground.

• Hertford deliveries are made using our crane vehicle, offering a little more flexibility in bulk bag placement.

We’re unable to accept requests for specific days or times, as deliveries are grouped for efficiency. Collection is not available.

Please check relevant Delivery page for full details before ordering.

Kiln-dried Hardwood logs

Certified Ready to Burn

Moisture content below 20%

Sustainably and responsibly sourced

Easy to light with strong, steady heat output

Suitable for wood burners, open fires, fire pits and pizza ovens

At Sevenoaks Firewood, we genuinely care about our customers and are committed to ensuring the highest standards in both product quality and customer service. We want you to have a pleasant shopping experience with us. However, there may be rare instances where something goes wrong with the packing or delivery process. Please be assured that in those uncommon situations, we will do everything we can to make it right.

Returns Policy

If you have any concerns or issues with your logs, please reach out to our team and let us know the nature of your concern. You can email us with details of the problem, and we will arrange for the product to be returned. This allows us to trace the batch it came from and thoroughly investigate any quality control issues.

Returning Items

Due to the size and weight of our products, if a product we supplied is defective, damaged, or incorrectly delivered, we will arrange for its collection at no cost to you. This may involve replacing, refunding, or exchanging the item.

If you wish to return a product that was correctly supplied but did not meet your expectations, please be aware that, we will need to arrange for its collection, and we kindly ask that you cover the cost of the return.

Refund Payments

Once we have collected a returned product, we will process any appropriate refunds using the same payment method you used when placing your order.